Draft Notice: This policy should be reviewed by legal counsel before launch.

Privacy Policy

Last updated: March 2026

Overview

Found & Called ("we," "us," or "our") operates the foundandcalled.com website. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

We collect information you provide directly, including:

  • Business name and contact information submitted through our free audit form or contact form
  • Email address and phone number when you request more information
  • Business location and trade type to provide relevant information

We also collect usage data automatically, including:

  • Pages visited, time on site, and referring URLs via standard web server logs
  • Browser type, device type, and IP address

How We Use Your Information

We use the information we collect to:

  • ✓ Respond to your audit request or inquiry
  • ✓ Provide the services you have requested
  • ✓ Send follow-up communications related to your inquiry (you can opt out at any time)
  • ✓ Improve our website and services

We do not sell your personal information to third parties.

Third-Party Services

We use the following third-party services that may process your data:

  • Google Places API - Used to look up business information for audit purposes
  • SendGrid - Used to send email communications. Subject to SendGrid's privacy policy.

Each third-party service has its own privacy policy governing how they handle data.

Data Retention

We retain contact information for as long as needed to fulfill the purpose it was collected for, or as required by law. Audit request data is retained for up to 12 months unless you request deletion. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

  • ✓ Request access to the personal data we hold about you
  • ✓ Request correction of inaccurate data
  • ✓ Request deletion of your data
  • ✓ Opt out of marketing communications at any time

Cookies

This website uses minimal cookies necessary for basic functionality. We do not use advertising cookies or tracking pixels. You can disable cookies in your browser settings, though some site features may not function as intended.

Contact

Questions about this Privacy Policy or your data? Contact us at:

Found & Called
Tampa Bay, Florida
[email protected] | Contact form

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